The elusive Rik lived in the freezer in the garage of my childhood home. There was no evidence of it - but I knew he lived in there. It was thought his girlfriend was Robin Williams daughter. I remember an odd focus on the frozen patty of a veggie burger. Reminded me of the same focus we had on the flower water in Anti-Christ.
I was at a F2F again with my team and Bill and I stepped away from the group to talk about ideas we both had... which like most of our thinking was aligned. - Talked about making all the Consultants, Managers and bringing on backup Consultants to train as we walked around a gorgeous resort.
There were ideas about more robust IVR solutions - but it wasn't fully thought out yet- all the details - but it took a bit of the human element out, not every one likes that.
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